Discussion Paper

Wingstar | Telematics | Fleet Management | ERP

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The information provided in this document ("Information") is presented as of the date of this document. Wingstar Pty Ltd does not guarantee the accuracy or completeness of the Information. The Information is provided with the understanding that the recipient will determine its suitability for their purposes before using it. Wingstar Pty Ltd will not be liable for any damages resulting from the use of, or reliance on, the Information. © Wingstar Pty Ltd - 2025

Content

1. Wingstar Telematics | Fleet Management 5

1.1. Location Management 6

1.2. Driver Management 6

1.3. Vehicle Management 6

1.4. Fleet Management 6

1.5. Client benefits after adopting Wingstar Fleet Management include: 6

2. Wingstar Tracking & Fleet Management - System Implementation 7

2.1. System Integration 7

2.2. Maintenance Consulting  7

3. Wingstar Tracking & Fleet Management - Support and Maintenance 7

3.1. Wingstar Support Methodology 7

3.2. Phase 1: Detailed Analysis 7

3.3. Phase 2: Implementation 8

3.4. Phase 3: Documentation 8

3.5. Phase 4: Maintenance 8

3.6. Phase 5: Review and Improve 8

3.7. Application Support 9

4. Wingstar Fleet Management & Telematics - Pricing 10

4.1. General Pricing Assumptions and Exclusions 10

4.2. Site Safety 11

4.3. Out of Scope Fees 11

1. Wingstar Telematics | Fleet Management

Wingstar Telematics provide GPS and sensor-based technology and information management.  The Wingstar Tracking solution for IOS / Android devices / In-Vehicle provides real-time and historical data, to locate, monitor and manage vehicles, people and assets.  The tracking solution utilises 4G | LTE | Cat 1M NB-IoT | Satellite | WiFI | Bluetooth to allow constant communication.  

Personnel location and asset / vehicle utilisation can be monitored and managed anywhere in the world.  

This allows companies to manage compliance for health / safety / environment and company regulations.   

The adoption and proper use of a Fleet Management (FM) systemis the only real way to gain the visibility required to manage your assets and maintenance effectively.  

A Fleet Management system should facilitate the integrated application of:

·Accounting and Finance

·Asset Management

·Project Management

·Inventory Management

·Health Safety & Environment Management

·Human Resources

·CRM

·Reporting

·Security

Wingstar Fleet Management is cloud software that enables companies who perform physical asset maintenance to achieve sustainable world-class performance by:

·reducing maintenance overheads

·extending asset useful life

·reducing asset downtime

·improving resource management 

Wingstar Fleet Management includes useful features, and we listen to our users and integrate their feature requests on a regular basis.  Wingstar Fleet Management is not only built by us, but also by our users. You get all the benefits of high-performance infrastructure with none of the headaches or expenses of using your own hardware. We manage your environment to ensure peak performance, robust security and constant monitoring. 

Wingstar have prepared the following discussion paper to review a Telematics and Fleet Management solution. Wingstar Tracking has a comprehensive range of features designed specifically for operation managers. Standard features include:

1.1. Location Management

·Route tracking and reporting

·Geofences

·Reroute inefficient routes for faster service using an "in vehicle display"

·View travel distances, idle time, engine hours, average speed and fuel used within a selected date range

·Maps from Google / any other provider

1.2. Driver Management

·Monitor, manage, and improve driver behaviour regarding excessive idling, speeding & harsh braking

·Comply with work health & safety

·Driver Fatigue Management and Rest Break Alerting

·Client definable event criteria and alerting

·Driver identification

·Drivers license and certification reporting

·Journey Management

·Compliance management

·Adhere to Fringe Benefit Tax (FBT) regulations

·Iridium satellite communications

·Pre-start inspections

1.3. Vehicle Management

·Schedule preventative maintenance

·Set up alerts for unauthorised after-hours vehicle use

·Set up alerts to schedule regular maintenance checks

·Track fuel usage, fuel economy and CO2 emissions

·Comply with Work, Health & Safety

·Track CAN engine management data

·Compliance with the National Heavy Vehicle Accreditation Scheme

·Displays data collected before and after an engine issue for root-cause analysis

·Providing fault codes straight from the engine

·Asset Tracking

·Single Platform for Entire Fleet & Assets

·Real-time Alerts

·Map Overlay

·Integrated Temperature Module

·Planned vs. Actual

1.4. Fleet Management

·Maintenance Savings

·Fuel Consumption

·Health Safety and Environment

·Efficiency Improvements

·Vehicle Utilisation

1.5. Client benefits after adopting Wingstar Fleet Management include:

·A ‘pro-active’ efficient approach to asset maintenance

·Reduction in asset downtime

·Reduction in emergency repairs

·Savings in lower inventory costs

·Increase in maintenance productivity

·Increase in asset traceability

·Increase in warranty cost recovery

·Reduction in business process costs

·Increase Compliance capability (for a certification of ISO 3100, 21500, 17359, 45001, 55000)

2. Wingstar Tracking & Fleet Management - System Implementation

Our project staff are ready to begin interviewing your organization, understanding your processes and collecting your data so that we can execute our highly-developed implementation methods.

2.1. System Integration

During and after your implementation, our technical team are ready to integrate Wingstar Fleet Management with any 3-rd party system (i.e. your accounting system) or electronic peripherals (i.e. Barcode readers, RFID tracking hardware).  It was designed to make such integrations less costly and complex.

2.2. Maintenance Consulting

We can assist you with setting up maintenance procedures, developing KPIs, generating reports, establishing meters, measures and preventive maintenance triggers, developing equipment and materials lists.

3. Wingstar Tracking & Fleet Management - Support and Maintenance

3.1. Wingstar Support Methodology

Our internal processes are set up to keep track and to resolve end-user requests in a timely manner. Our call centre provides direct access consultants who know your environment and can provide the support you need at any time. Our Wingstar Support Portal alerts us to Wingstar related issues and problems are resolved with a minimal amount of time.

Specifically, Wingstar methodology is broken into five functional phases:

1. Phase 1: Detailed Analysis
2. Phase 2: Implementation
3. Phase 3: Documentation
4. Phase 4: Maintenance
5. Phase 5: Review and Improvement

3.2. Phase 1: Detailed Analysis

Understanding your needs and challenges:

Phase 1 - we work with our clients to understand their support needs and existing challenges.

This report quickly identifies the areas that are:

·in good shape (green status).

·require attention, but are not time sensitive or business critical (yellow status)

·require immediate attention (red status). 

For areas with a yellow or red status, we provide good, better, best recommendations. This is an important process, as we work with our clients to provide the appropriate solution for their support and unique needs. We believe each client will have different needs, and the Wingstar team will work to ensure that we understand your needs.

3.3. Phase 2: Implementation

Making the Necessary Changes:

Phase 2, we implement the solution while minimizing end-user disruption. Each registered user will receive an email verification to join the Wingstar Support Portal.

Key goals of the Implementation Phase include:

·      Minimize disruption to end-users.

·      Deliver a complete solution that has been approved by the client and met all the requirements.

·      Communicated each stage of the plan to our clients.

3.4. Phase 3: Documentation

Retain and Share Know-How

Phase 3, we take the notes developed during the Implementation Phase and convert them into a comprehensive documentation repository. This process helps prevent any individual from being the only source of knowledge for any process.A complete set of documentation for each process is always shared with our clients as part of our commitment to practice what we recommend. We also provide how-to documents and videos geared for end-users to maximize productivity.

3.5. Phase 4: Maintenance

Proactively Maintaining Wingstar Fleet Management:

Wingstar will ensure critical technology components are fully operational when they are needed.  Our methodology is comprised of:

1. Proactively apply application updates – monthly updates include all new product features
2. Notification of new features and advise client of the new release
3. Development | Test environment that will allow our clients test new features
4. Implement a comprehensive backup plan for all business-critical data – backups are hourly or daily | weekly | monthly | yearly - with a retention period of 52 weeks for each type of backup
5. Recovery Time Objective | Recovery Point Objective (RTO | RPO) – it will take 30 minutes (minimum) to restore any previous version of their SQL database.  This ensures any downtime is kept to an absolute minimum
6. Scheduled maintenance and application updates are performed out of normal business hours and Wingstar provide end-users with 24 hour advance warning regarding planned outages. Application updates are applied monthly, and the outage is normally less than 15 minutes

3.6. Phase 5: Review and Improve

Plan for Next Week, Next Month, Next Year

 We maintain the highest standards via:

1. End user training via the Wingstar Support Portal
2. Scheduled review of client operations
3. Scheduled meetings with clients to ensure expectations are being delivered
4. Regular review of systems and discuss new feature requests, when requested

3.7. Application Support

After your implementation, our support team is standing by. They will be intimately familiar with your specific environment and ready provide any assistance you may require. Our service levels and response | resolution times can be set up according to your needs as an organization.

4. Wingstar Fleet Management & Telematics - Pricing

4.1. General Pricing Assumptions and Exclusions

The following Assumptions and Exclusions relate to the whole project, and are not restricted to a component, product or professional service.

4.2. Site Safety

The following will be applied:

·Daily pre-start meetings will be conducted where all installation personnel on the day must attend.

·All records of pre-start meetings, including attendance records will be provided to the Project Manager each day at the start of shift.

·Completed Job Hazard Analysis | Risk Assessments to be provided to the client HSE Manager upon request or at the commencement date of the project.

·Wingstar will provide staff with Personal Protective Equipment (PPE).

·Assumptions:

·All pricing provided is subject to a “scope of work”, which will be delivered prior to the engagement of work.

·This discussion paper is subject to the software terms of use, service acceptable use policy, and software privacy policy

4.3. Out of Scope Fees

Exclusions: Unless specifically included in the discussion paper, the following exclusions apply:

·Any application integration into 3^rd party applications

·Documentation outside of Wingstar standard document deliverables stated in the discussion paper

·Out of scope work requires both parties to sign off an agreed variation before any work can be commenced.

·Schedule of rates will be used for any scope variations or work done outside of the agreed scope.

·Wingstar will charge travel to and from a site based on the resource’s base location. Where travel includes travel by any other mode of transport, then the cost of the fares and any rental vehicle required to reach site, will be charged to the client.